#111 – Source is blank

Posted in ‘ Ark Editor’

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Tuesday, 16 February 2016 10:27 GMT

istudio

I upgraded to the latest 1.78 version of the free Ark Editor. The article text have som class-definitions but that shouldn't make any difference. When I click on Source the editor window is blank. Going back to Design mode the editor window is still blank and I have to close the article.

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Server type: Linux
Web server type: Apache
ARK product version: 1.78
Joomla! version: 3.4.8
PHP Version
Web browser: Firefox, Chrome, IE12
Errors log
Steps to replicate the issue: Open article, click on Source

Wednesday, 17 February 2016 16:58 GMT

awills

Hi istudio

There was an issue with Microsoft Edge [IE12] with going to source mode in the CKEDITOR when Edge first came out and a ticket was logged to Microsoft. We came up with a hotfix for this issue, and this was patched into the CKEDITOR. So you should already have this patch. The only thing I can think is that you did an upgrade from an incompatible version of the editor. So if the previous version was older than 1.7.5, then you would need to do a clean install instead of an upgrade because too much has changed since then.

Kindest Regards,

Andrew

Wednesday, 17 February 2016 22:50 GMT

istudio

Thanks, must be a upgrade problem. I will uninstall and reinstall.

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#111 – Source is blank

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