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JUser: :_load: Unable to load user with ID: 106

#115 – Anchor Links Stop Working

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 01 March 2016 10:34 GMT

I've had an issue with a website that I'm creating, that uses the JomSocial platform. When ARK is enabled, it causes anchor links not to work and once disabled they being working again.

I've been advised by Support at JomSocial that the issue is with the following code in ARK.

jQuery(document).ready(function() {
    if(typeof CKEDITOR !== "undefined")
        jQuery("a[href='#']").on( 'click', function(e){
Custom Fields
Server type
Web server type
ARK product version
Joomla! version
PHP Version
Web browser
Errors log
No error logs, just a fault with coding.
Steps to replicate the issue
Install JomSocial and then ARK Anchor links stop working Disable ARK and Anchor Links work
Tuesday, 01 March 2016 12:36 GMT

Hi Matthew Lee,

Thank you for your post.

Unfortunately the inline editor doesn't work with all third party components but it is possible to add inline support to your extensions. We have exhaustive documentation, on how to do that, here:

Alternatively, you can disable inline editing for the JomSocial component. To do this: Go to 'Components' > 'Ark Editor' > click on the 'Options' tab > select the 'Inline' tab > click on 'JomSocial' in the 'Enable Components' field, to remove it from the list of components that inline editing is enabled in and save.

Another option you have is to disable auto inline editing and just enable it on the pages that you wish to inline edit. To do this, again, go to 'Components' > 'Ark Editor' > click on the 'Options' tab > under the 'Inline' tab > set '' to 'Yes' and save.

I hope this helps.

Kindest Regards,


Tuesday, 01 March 2016 15:20 GMT

HI Louisa,


I can't seem to find this option with the latest version click on the 'Options' tab

Friday, 04 March 2016 13:04 GMT

Hi Matthew Lee,

Sorry I meant to say 'Options' button. Please see the attached screenshot.

Kindest Regards,


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