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JUser: :_load: Unable to load user with ID: 106

#116 – Pages becoming unresponsive - maybe Multithumb?

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 03 March 2016 07:41 GMT

 I have been having loads of problems with pages becoming unresponsive. I have turned off adblocker and that helped on a default Joomla site, however Ark is unusable on another site and eventually I got some big red multithumb error messages, so I have presumed that multithumb is causing the problems (and I use this on lots of sites I also have on the site too.

Have you tried Ark with multithumb? You can make it work by context and I am wondering if there is a way to use contexts to disable multithumb when ark is in "edit" mode (although this will not show the image at its reduced size).

Multithumb default contexts: com_content.article,mod_articles_category.content,com_tag.tag,mod_custom.content

Fingers crossed this can be solved
Thanks Sarah

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Steps to replicate the issue
Click to enable the Ark Icon and try to edit article
Friday, 29 April 2016 11:20 BST

Hi Sarah,

We are very sorry your post got missed.

Are you still having this issue? We have tested this with the latest version of the editor and it is working for us. If you are still experiencing this issue, upgrading to the latest version of the editor may resolve it.

Kindest Regards,


Thursday, 05 May 2016 10:58 BST

I decided to leave it off this current project, I'll try again on another one in the future, thanks :)

Friday, 06 May 2016 10:39 BST

Hi Sarah,

Thanks for letting us know smiley

Hope to hear from you in the future.

Kindest Regards,


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