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#126 – Call to undefined method

Posted in ‘ Ark Editor’
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Saturday, 26 March 2016 21:11 GMT
fedsch

after installation of latest arkeditor error happend:

Fatal error: Call to undefined method JComponentHelper::isInstalled() in /home/mhd-01/www.xxxxx.com/htdocs/plugins/system/arkmediaobserver/arkmediaobserver.php on line 29

Custom Fields
Server type
Linux
Web server type
Apache
ARK product version
latest
Joomla! version
3.5.0
PHP Version
5
Web browser
Firefox
Errors log
Fatal error: Call to undefined method JComponentHelper::isInstalled() in /home/mhd-01/www.federico-schlatter.com/htdocs/plugins/system/arkmediaobserver/arkmediaobserver.php on line 29
Steps to replicate the issue
install latest
Wednesday, 30 March 2016 10:54 BST

Hi fedsch,

Thank you for your post.

It seems that you have the wrong version of the 'JComponentHelper' class, that comes shipped in with the default install of Joomla. The function is defined in the 'helper.php' file in Joomla 3.4 and Joomla 3.5. You will find this file in [Joomla install]/libraries/cms/component/helper.php. I have emailed you a copy of the 'helper.php' file which is what your file in your Joomla 3.5 install should be like.

Kindest Regards,

Louisa

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