I have trawled the support pages for this item and checked everything listed, but to no avail.
When I installed this product my editor was working fine, as well the custom html feature. Since installing this I have had nothing but trouble as everthing has changed to inline editing, which is fine if the toolbar is there but it is not.
I have also run through your installation procedure checking the setting but again it makes no difference.
I am close to uninstalling the whole joomla package and starting agin that is my frustration.
I am also using the Helix 3 template
- Server type
- Web server type
- ARK product version
- Joomla! version
- PHP Version
- Web browser
- Errors log
- Steps to replicate the issue