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#180 – Error Messages supressed by ARK Editor

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 11 October 2016 09:44 BST
LaurentZotto

Hello

When editing user profiles and inserting wrong data, like wronh Password, or Phone, error messages do not show up.
My Template shows those messages when a login failure happens. Bu when a user is logged in and he edits his profile, error messages do not show up.

Obviously ARK Editor is adding CSS code to suppress error messages. I initially thought this is an issue with EasyProfile, but here is what there support found:

Hi,
ok, found the problem, but I can't solve it.

When user is logged-in, Ark Editor add many CSS, this CSS code contains also a code that suppresses Joomla messages.
I don't know why, but this is very BAD: It suppresses all Joomla messages, so also without Easy Profile (with normal Joomla edit profile page) you do not see notifications. This is not only related to edit profile, for example you cannot see messages from Contact Module or Newsletter forms, or simply you do not see messages when you edit article from frontend.

You can do a simple test from frontend:
- go to some page
- edit page
- see screenshot, in your site missing message.

This is a issue from Ark Editor, you need to contact their support to fix this.

Can you have a look on this?

Best regards

Laurent Zotto

Custom Fields
Server type
Linux
Web server type
Apache
ARK product version
1.9.0
Joomla! version
3.6
PHP Version
 
Web browser
Firefox
Errors log
 
Steps to replicate the issue
Change user settings with standard user will not show errors when data is not correct!
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