Report an issue

Found a bug you'd like to tell us about?

 Here’s what to do…Login, Select an ‘Issue Category’ from below and click on the "New Issues” button.

 Please note that support questions will not be handled here. If you need hands on technical support please take out a subscription.

#19 – Error opening The editor in create Article

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 11 May 2015 14:49 BST

I used the version 1.3 RC6 smoothly unless the closures of tag like:

< link rel = "stylesheet" type = "text/css" href = "mystyle.css"/>

and for the wc3 validate must be like this:

< link rel = "stylesheet" type = "text/css" href = "mystyle.css" >

But I think they could have solved it, but I get another error in the log.


1-make a fresh install of Joomla! 3.4.1

2-Make the Ark editor installation 1.4RC2

3-change the default editor for Ark Editor

4-try to create or edit an article and you will receive the error

Custom Fields
Server type
Web server type
ARK product version
Joomla! version
PHP Version
Web browser
Errors log
1271 Illegal mix of collations for operation 'UNION' SQL=SELECT element AS name,params FROM site_extensions WHERE folder = 'arkeditor' AND state = 1 UNION ( SELECT name,params FROM site_ark_editor_plugins WHERE iscore = 1 AND published = 1)
Steps to replicate the issue
1 - Make a new installation of Joomla! 3.4.1 2 - Make the Ark editor installation 1.4 RC2 3 - Change the default editor for Ark Editor 4 - Try to create or edit an article and you will receive the error.
 The future of Web
Monday, 11 May 2015 15:05 BST

Hi MestreCello,

This issue has been resolved in our next release by forcing all our mysql tables to use UTF8 charset and so ignore the MYSQL server and database collaition setting so we are always compatible with Joomla's database tables.

Kindest regards



This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.
WebxSolution Ltd is not affiliated with or endorsed by the Joomla! Project or Open Source Matters. The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.

Copyright © 2009 - 2016 WebxSolution Ltd
Powered by JoomlaWired


Cron Job Starts