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#22 – Update fails

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 20 May 2015 17:25 BST
DerRoman

Hi there,

unfortunately I'm not able to update the extension via web-updater.

Custom Fields
Server type
Linux
Web server type
Apache
ARK product version
ark editor
Joomla! version
3.4
PHP Version
5.4
Web browser
Safari
Errors log
SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'IF OBJECT_ID (N'#__ark_editor_plugins', N'U') IS NULL BEGIN CREATE TABLE [daf6' at line 4 Paket Aktualisierung: Bei der Installation der Erweiterung trat ein Fehler auf: com_arkeditor.zip
Steps to replicate the issue
Try to update the extension
Thursday, 21 May 2015 10:42 BST

Hi DerRoman,

Please see: http://arkextensions.com/documentation/ark-editor/247-installing-the-ark-extensions-manager the section at the bottom regarding having problems viewing your subscriptions. If this doesn't work, try uninstalling and then reinstalling the editor.

I hope this helps.

Kind Regards

Louisa

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.
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