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#26 – Document link / Media Manager Bug

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 25 May 2015 03:13 BST
brilliantlogic

There is an error in the link/attach document option in the text editor.

  1. Highlight Text 
  2. Select the "Document" option to link text to a document
  3. See contents of "files" folder
  4. Click into folder
  5. Now seeing the contents of "images folder", cannot see files or upload files into the "files" directory.

Note that "files" is the name of the directory I've specified for documents. This is a very inconvinient bug affecting all our client sites with similar specifications.

Please advise.

Custom Fields
Server type
Linux
Web server type
Apache
ARK product version
1.4RC4
Joomla! version
3.4.1
PHP Version
5.5
Web browser
Chrome
Errors log
N/A
Steps to replicate the issue
1) Highlight Text 2) Select the "Document" option to link text to a document 3) See contents of "files" folder 4) Click into folder 5) Now seeing the contents of "images folder", cannot see files or upload files into the "files" directory.
 
Monday, 25 May 2015 07:13 BST
brilliantlogic

Please note, I was not using the ARK Media Manager, was using Joomla's inbuilt Media Manager.

 
Tuesday, 26 May 2015 11:55 BST

Hi Adrian Brown,

We have tested this and are unable to reproduce the issue. Please upgrade to the latest version of the editor, this may solve the problem. Also this turorial may help: http://arkextensions.com/documentation/ark-editor/147-user-folders.

Kind Regards

Louisa

 

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