Report an issue

Found a bug you'd like to tell us about?

 Here’s what to do…Login, Select an ‘Issue Category’ from below and click on the "New Issues” button.

 Please note that support questions will not be handled here. If you need hands on technical support please take out a subscription.

#32 – After installing Ark editor i can't see pics in JoomGallery

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 01 June 2015 14:31 BST

After installing Ark editor i can't see my pictures in JoomGallery when im logged in frontend (if im not logged in i can see them).

I have uploadet a test here:
Username: admin
password: admin

Custom Fields
Server type
ARK product version
Joomla! version
PHP Version
Web browser
Errors log
Steps to replicate the issue
install Ark editor and joomGallery
Monday, 01 June 2015 15:53 BST

Just found out that its only when Inline editing is enabled. But I realy like this feature. Can anyone help?

Wednesday, 03 June 2015 16:36 BST

Hi Mikkel,

We tested with 3.2.1 JoomGallery and we are unable to reproduce this issue. Are you using the latest version of JoomGallery?

Kindest regards,


Wednesday, 03 June 2015 21:03 BST

Hi Andrew

Here is in detail what i did (Pics in the next posts):

Downloaded Joomla - (Pic01)
Uploaded Joomla to - (Pic02)
Installed Joomla - (Pic03, Pic04, Pic05)
Installed JoomGallery - (Pic06)
Created a category in JoomGallery called Test (Pic07)
Uploaded 2 images - (Pic08, Pic09)
Made a new menu item in mainmenu called Gallery - (Pic10, Pic11)

Tested the site - (Pic12)
Frontend log-in as super - (Pic13) - it works.

Installed Ark - (Pic14, Pic15, Pic16)

Tested the site - (Pic17, Pic18) - NOW THE PIC IS GONE WHEN LOGGED IN

Disabled Inline Editing (Pic19)

Test - (Pic20) - Now we can see the pic again.


Wednesday, 03 June 2015 21:06 BST
Wednesday, 03 June 2015 21:09 BST

Pic 1-5

Wednesday, 03 June 2015 21:11 BST

Pic 6-10

Wednesday, 03 June 2015 21:15 BST

Pic 11-20

Monday, 29 June 2015 10:21 BST

This ticket has been closed.

If this is still an issue please do not hesitate to contact us.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.
WebxSolution Ltd is not affiliated with or endorsed by the Joomla! Project or Open Source Matters. The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.

Copyright © 2009 - 2016 WebxSolution Ltd
Powered by JoomlaWired