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JUser: :_load: Unable to load user with ID: 106

#47 – Layout Manager not saving changes

Posted in ‘ Ark Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 14 July 2015 23:21 BST

Layout Manager is not saving changes to toolbar layouts.

No console errors reported in Firefox.

In IE11 the F12 developer tools interfere with the layout manager such that each editor icon shows on a separate line.

Custom Fields
Server type
Web server type
ARK product version
1.6.1 Free
Joomla! version
PHP Version
Web browser
Firefox, IE11
Errors log
Steps to replicate the issue
Clear Joomla cache and browser cache. Open ARK Editor Layout Manager and select a layout (e.g. Back). Change the layout. Save or Save and Close. Clear Joomla cache and browser cache. Check Layout and find it unchanged.
Wednesday, 15 July 2015 13:45 BST

Hi SITech,

We have tested these issues and are unable to reproduce them.

If you require technical support, you can take out a support subscription and we will look into this issue to resolve it for you.

Kindest Regards,


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