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#192 – Media Manager and cookieless domain - image options by double click

Posted in ‘ Ark Media’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 01 December 2016 20:26 GMT

If you optimize your website and use cookieless domain (a subdomain pointing to the same directory) and use it for the website with f.e. the plugin "Static Domain", the MediaManager will never show the image options by double clicking on the image but show the directory of the image instead. Then you have to select the picture again, click on Insert and only then you get to the picture options.

Custom Fields
Server type
Web server type
ARK product version
Media Manager 1.12.1
Joomla! version
PHP Version
Web browser
Errors log
Steps to replicate the issue
Use a cookieless Domain for images (configure a subdomain pointing to the same joomla directory so that the pathes are exaclty the same), double click on an image in the inline editor Instead of the Image options Media manager shows the image directory
Friday, 02 December 2016 07:21 GMT

Hi Wedeen,

Could you give us your site details so we can access your site to look into the issue? To do this go to 'Client Area' > 'Edit Account Details', then 'Site Details', where you can fill in your site details.



Wednesday, 31 May 2017 08:48 BST

Hi Wedeen,

We've released a few versions since your last reply with many fixes, so we'll be marking this ticket as complete.

Feel free to re-open it, if you are still experiencing issues.



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