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#204 – broken pkg file

Posted in ‘ Ark Media’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 23 February 2017 09:07 GMT
mtk

Hello,
I've been trying to download the Ark Media Package (FREE version) to try it on a website, but the ZIP file seems to be corrupted - see above.

Kind regards,
Mati Kochen

Custom Fields
Server type
Linux
ARK product version
1.13
Joomla! version
3.6.5
PHP Version
5.6
Web browser
Firefox, Safari, Chrome, Opera, IE12, IE11, IE10, IE9
Errors log
 
Steps to replicate the issue
* Download the pkg_arkmediasuite-basic-1.13.0.zip * extract it. * on OSx you get an immediate error. * on Linux, you can still UNZIP it, but packages directory is corrupted with wrong permissions. fixing those lead to the packages directory having more corrupted ZIP files.
Attachment
Thursday, 23 February 2017 11:26 GMT
awills

Hi Mati,

The ArkMedia package file is not meant to be unzipped. You just need to install the  downloaded package as whole using the Joomla Extension Manager of your website.

You can also download and install the Ark Extension Manager and install that  using Joomla and then install all the other Ark Extensions using that Manager directly from this site: http://arkextensions.com/downloads/ark-manager

Hope this helps,

Kindest Regards,

Andrew

 

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