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#25 – Media Manager on chrome "Folder Not Found!"

Posted in ‘ Ark Media’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 22 May 2015 10:10 BST
cirbcibg

When trying to use Ark Media Manager in Chrome, Media Manager don't see existing folders and show this message:

Folder Not Found!
The Destination Path Could not be Found! Please Ensure that the Path to this Folder is Correctly Set in the Ark Media Configuration Page.

If I use Internet Explorer, everything works right without any problem.

Custom Fields
Server type
Linux
Web server type
Apache
ARK product version
1.5.5B
Joomla! version
Joomla! 3.4.1 Stable [ Ember ]
PHP Version
5.5.9-1
Web browser
Chrome
Errors log
 
Steps to replicate the issue
Open Ark Media Manager (from Admin CPL) and try to list or create a folder
 
Friday, 22 May 2015 10:54 BST

Hi cirbcibg,

I have tried to reproduce the issue but I am unable to. Would you be able to tell us if you have any JavaScript errors?

Thanks

Louisa

Wednesday, 27 May 2015 08:36 BST
cirbcibg

Hello,

Just tried again and now everything is working again (was trying for days on 2 computers).

Could be a Chrome version problem that is now solved.
Thanks for the support and sorry for that "false" problem message :)

Kind regards,
Steven

 
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