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#142 – JTree Link fails to display articles

Posted in ‘ JCK Editor’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 04 May 2016 14:27 BST
gregvl_adk

When attempting to use the JTree Link function, articles are no longer displayed.

Additional Info:

There is a javascript error in the console when attempting this function. It appears the AJAX request goes through proper and returns XML, but in the processing of the XML via mootree.js, an error is being created.

Please see screenshots attached, and thank you!

 

Custom Fields
Server type
Linux
Web server type
Apache
ARK product version
1.7.7
Joomla! version
Joomla! 3.4.1 Stable [ Ember ]
PHP Version
5.3.15
Web browser
Chrome
Errors log
 
Steps to replicate the issue
1. Create a Custom HTML Module 2. Press "Jtree Link" Icon
Attachment
Friday, 06 May 2016 11:51 BST

Hi gregvl_adk,

Thank you for your post.

Unfortunately, the JCK editor is obsolete, it is no longer supported (please see: http://arkextensions.com/changelogs/jck-editor/314-end-of-life). To receive support,  you would need to upgrade to the Ark Editor.

If you would like to purchase one of our support plans, we will give you 15% off.

Kindest Regards,

Louisa

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.
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