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#218 – Ark media not loading in frontend on Select option

Posted in ‘ Ark Media’
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Wednesday, 10 May 2017 14:42 BST

Hi guys,

In backend now the select button works but now in the frontend not anymore...


Is it not more usefull to add this bugs to Technical support instead of bug report?

Custom Fields
Server type
Web server type
ARK product version
Joomla! version
PHP Version
Web browser
Errors log
Steps to replicate the issue
In frontend using article or module select button i get default joomla media selector.
Thursday, 11 May 2017 11:30 BST

Hi Joris,

Thanks for highlighting this issue. Joomal 3.7 has changed the add image field but only in the back end not front end :/

We've got a fix ready in the next release, however it's looking like we won't be able to get this out till next week, so we'll email you the updated plugin which contains the fix.



Thursday, 11 May 2017 16:49 BST

Hi Paul,

You already emailed me?

I did not get anything yet.
For a few customers i really need this fix :-D


Thanks already!

Monday, 15 May 2017 08:57 BST

Hi Joris,

Apologies for the delay, we have resent the email to your address.



Wednesday, 31 May 2017 07:53 BST

This issue is now fixed with the latest Ark Media version 2.2.0.


This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.
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