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#229 – Unable to Upload File

Posted in ‘ Ark Media’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 21 September 2017 13:46 BST

I can't upload any file through Media Manager with an error Unable to Upload File. This File is too Large.

But the Maximum upload size in the plugin configuration I have set to 500 and in php.ini max_file_uploads 40, upload_max_filesize 500M and post_max_size 506M.

Custom Fields
Server type
Web server type
ARK product version
ARK Media Manager 2.3.0
Joomla! version
Joomla! 3.7.4
PHP Version
Web browser
Firefox, Chrome, IE12, IE11, IE10
Errors log
Steps to replicate the issue
Click on upload button
Monday, 25 September 2017 07:18 BST

Hi FelixARK,

We're sorry to hear that you are experiencing upload issues.

Could you confirm what Ark Media is claiming your server upload size is in its configuration settings (see attached screenshot).

If this is the limit you have set, could you post a support ticket here and attach your site details so that we can take a look into your site for you?



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