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JUser: :_load: Unable to load user with ID: 106

#75 – editor icons not showing

Posted in ‘ Ark Media’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Saturday, 10 October 2015 11:17 BST

When in editor there seems to be some kind of a problem and filepath to icons folder is written wrong.

I am also using JMS Multi Site:

Custom Fields
Server type
Web server type
ARK product version
Joomla! version
PHP Version
Web browser
Errors log
Steps to replicate the issue
go to extensions -> ark media
Monday, 12 October 2015 13:06 BST

Hi netikon,

Thank you for your post.

Please try clearing your Joomla, browser and Ark Media cache, as this is likely to be the issue. It is also possible that this could be due to the Bootstrap being used by a third party extension that you are using.

If neither of these are the issue, please let us know.

Kindest Regards,


Monday, 12 October 2015 13:59 BST

That wasn't the solution.

I just had to delete folder: /media/arkmedia/cache/

wrong urls was in the .css file

Tuesday, 13 October 2015 10:27 BST

Hi netikon,

I'm glad to hear the issue is resolved. Thanks for letting us know.

Kindest Regards,



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