My account is not being recognised by ArkManager. I believe I have basically got a full year to run. The symptom is that when installing ArkManager, and loging in, I don't get the options for the Pro copies or the FME tool.
I've tried installations (on a localhost server) from Firefox and Chrome, clearing caches on the frontend and backend.
I was trying for a complete reinstall since I was getting Error Loading Data messages when editing an article at the front end. This looked to be 404 errors from my test system, a staging server and a live server. Fair enough - that is a different question for a different topic...
Joomla is v3.8.3
Template is Warp7 Master template
Other extensions are Acymailing,Akeeba Admin Tools & Backup,Docman and DropTables.