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Resolved Login screen not there

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  1. cynolebias
    cynolebias
  2. Ark Extensions Manager
  3. Friday, December 14 2018, 04:38 PM
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Login screen not shown after hit the Login Button in ext. manager. 

Responses (3)
Paul Franklin
Paul Franklin Accepted Answer Pending Moderation
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Hi  cynolebias,

Please make sure you have updated to the latest version. We made some changes to our site a while back so you will need to update the extensions manager to get the new login changes. 

Please let me know of that helps?

Many thanks,

 

Paul 

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  1. more than a month ago
  2. Ark Extensions Manager
  3. # 1
cynolebias
cynolebias Accepted Answer Pending Moderation
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All extenstions up-to-date...

After I have entered the key in the options, the following message comes

Could not connect to the Ark website. Please try again later...

Neither login nor status update will work.

The key is from ark-widget subscription... i dont rly know

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  1. more than a month ago
  2. Ark Extensions Manager
  3. # 2
webx
webx Accepted Answer Pending Moderation
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Hi  Cytopenias.

Can you give this a go: https://arkextensions.com/documentation/ark-extension-manager/272-changing-your-user-credentials

If that doesn't work would you be able to add your site details to the Site details tab on your reply, I'll be happy to take a look at it for you.

Merry Christmas,

 

Paul Franklin

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  1. more than a month ago
  2. Ark Extensions Manager
  3. # 3
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