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  1. robynlingen
  2. Ark Media
  3. Wednesday, July 29 2020, 09:13 PM
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Since updating to Pro version 2.4.3, I am unable to delete files with the following error.

Unable to Execute Action. The Following File is Invalid: "Lake Monitoring.jpg".

I can see the file on the server via FTP, but I can't see if anything is specifically wrong with the file. This is only happening with certain files and images. Not all.


Paul C Accepted Answer Pending Moderation

Hi robynlingen,

That's an interesting issue. Could you try removing the space from the name and seeing if that allows the file to be deleted?

Otherwise, could you either send us the troublesome images to support@arkextensions.com so that we can test, or add your site details to the Site Details tab so that we can run some tests & fixes directly on your website?



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  1. more than a month ago
  2. Ark Media
  3. # 1
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