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  1. folamour
  2. Ark Editor
  3. Wednesday, September 16 2020, 01:00 AM
  4.  Subscribe via email

hi folks, i use Ark editor since age, 5 year ago support fix this problem but he re-appear, i've installed last release of Ark editor but no luck,

support 6 years ago told me that it was related to my template and fix the problem,

here is an example of the text in the editor with the text stucked to have a correct display of the article in frontend, it seem that all cariage return is done two time in front end, so i have to remove them

Notice that JCKeditor display the article correctly in back end and front end.

All screen shot attached

Its urgent as we cannot work, so I hope you can help, let me know where to send credential,

Thanks a lot,

f.

Attachments (3)
Andrew Williams Accepted Answer Pending Moderation
Support
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Hi Folamour,

We have tested this with the default Joomla 3 Protostar template  and we were not able to replicate this issue.

So it seems that this issue is a CSS conflict with the editor and your template you are using on your site.

Can you provide us with your site credenatials, we will need admin access so we can invesitigate and provide a css fix.

Please fill in details in the private Site Details tab below.

Kind Regards,

Andrew

 

 

 

 

 

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  1. more than a month ago
  2. Ark Editor
  3. # 1
folamour Accepted Answer Pending Moderation
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Hi Andrew, thanks a lot, but we use JA purity II from joomlart, and i really hope you can fix this issue, (beware we use jot cache and JCH optimize clear the cache to saw your modification)

I have filled the site details with credential ; )

Thanks a lot,

 

Comment
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  1. more than a month ago
  2. Ark Editor
  3. # 2
folamour Accepted Answer Pending Moderation
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Are you on the site ? site is crashed

 

thanks,

 

 

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  1. more than a month ago
  2. Ark Editor
  3. # 3
folamour Accepted Answer Pending Moderation
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it was a problem of slideshow/image, you can proceed to fix the issue, thanks,

 

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  1. more than a month ago
  2. Ark Editor
  3. # 4
folamour Accepted Answer Pending Moderation
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hi support, it seem all the issue is solved, have you done something ?

many thanks,

guillaume

 

Comment
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  1. more than a month ago
  2. Ark Editor
  3. # 5
Andrew Williams Accepted Answer Pending Moderation
Support
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Hi Folamour,

We added the following css to the editor css to mimick what is happening in your template stylesheet:

So for

.column p, .column pre, .column blockquote, .column h1, .column h2, .column h3, .column h4,

.column h5, .column h6, .column ol, .column ul { margin: 15px 0; padding: 0; }

Added

body.cke_editable p, body.cke_editable pre, body.cke_editable blockquote, body.cke_editable h1,

body.cke_editable h2, body.cke_editable h3, body.cke_editable h4, body.cke_editable h5, body.cke_editable h6,

body.cke_editable ol, body.cke_editable ul{ margin: 15px 0px; padding: 0px; }

 

Kindest regards,

Andrew

 

Comment
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  1. more than a month ago
  2. Ark Editor
  3. # 6
folamour Accepted Answer Pending Moderation
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thanks andrew i've done the review on the facebook page ; )

i'm really happy that cool ; )

thanks to team,

guillaume,

 

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  1. more than a month ago
  2. Ark Editor
  3. # 7
folamour Accepted Answer Pending Moderation
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Hi andrew the bug is back can you have a look ? thank a lot its urgent,

f.

 

Comment
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  1. more than a month ago
  2. Ark Editor
  3. # 8
folamour Accepted Answer Pending Moderation
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Bug fixed, sorry for the wrong update have a sweet day,

f.

 

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  1. more than a month ago
  2. Ark Editor
  3. # 9
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