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Resolved Editor not showing in K2 Category

Issue

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Thomas Thrane
Ark Editor
Wednesday, September 16 2020, 10:10 AM
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When I want to add a new category to K2, all I see are spinning gears, the editor isn't loading.

Any ideas on this issue? I have tried to reinstall, same result and it's working with TinyMC.

Kind regards
Thomas

Responses (3)

Andrew Williams Accepted Answer Pending Moderation

Support

Votes

Undo

Hi Thomas,

We expect this may be due to a JavaScript error on the page.

Would you be able to give us an error report? One of the easiest ways of doing this is to use the developer console in your browser such as Firefox. Press F12 to easily bring up the console then visit the page where the error is occurring to catch the error. Next can you copy and paste the ‘error report’ to this post.

Many thanks,

Andrew

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more than a month ago
Ark Editor
# 1

Thomas Thrane Accepted Answer Pending Moderation

Subscriber

Votes

Undo

Thanks!

Maybe this is wrong, but all I see there is:

GEThttp://ee.thr.nu/administrator/index.php?option=com_k2&view=category&cid=1[HTTP/1.1 200 OK 2808ms]

GEThttp://ee.thr.nu/media/system/js/mootools-core.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 19ms]

GEThttp://ee.thr.nu/media/system/js/core.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 20ms]

GEThttp://ee.thr.nu/media/jui/js/jquery.min.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 39ms]

GEThttp://ee.thr.nu/media/jui/js/jquery-noconflict.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 47ms]

GEThttp://ee.thr.nu/media/jui/js/jquery-migrate.min.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 42ms]

GEThttps://code.jquery.com/ui/1.8.24/jquery-ui.min.js[HTTP/2 304 Not Modified 17ms]

GEThttp://ee.thr.nu/media/k2/assets/js/k2.backend.js?v=2.10.3&b=20200429&sitepath=/[HTTP/1.1 304 Not Modified 46ms]

GEThttp://ee.thr.nu/media/system/js/mootools-more.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 45ms]

GEThttp://ee.thr.nu/media/jui/js/chosen.jquery.min.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 48ms]

GEThttps://cdn.jsdelivr.net/npm/magnific-popup@1.1.0/dist/jquery.magnific-popup.min.js[HTTP/2 200 OK 0ms]

GEThttps://cdn.jsdelivr.net/npm/@fancyapps/fancybox@3.5.7/dist/jquery.fancybox.min.js[HTTP/2 200 OK 0ms]

GEThttp://ee.thr.nu/media/jui/js/bootstrap.min.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 55ms]

GEThttp://ee.thr.nu/media/system/js/modal.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 54ms]

GEThttp://ee.thr.nu/media/jui/js/bootstrap-tooltip-extended.min.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 51ms]

GEThttp://ee.thr.nu/media/media/js/mediafield.min.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 52ms]

GEThttp://ee.thr.nu/plugins/system/cbopengraphsys/js/opengraphprotocol.js[HTTP/1.1 304 Not Modified 49ms]

GEThttp://ee.thr.nu/media/regularlabs/js/script.min.js?v=20.9.11663[HTTP/1.1 304 Not Modified 64ms]

GEThttp://ee.thr.nu/media/jui/js/cms.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 52ms]

GEThttp://ee.thr.nu/administrator/templates/isis/js/template.js?dc2187e24daba9890f84585d9b8ab61b[HTTP/1.1 304 Not Modified 65ms]

GEThttp://ee.thr.nu/media/cachecleaner/js/script.min.js?v=7.3.1.p[HTTP/1.1 304 Not Modified 65ms]

GEThttp://ee.thr.nu/media/editors/arkeditor/js/arkeditor.min.js[HTTP/1.1 200 OK 63ms]

GEThttp://ee.thr.nu/plugins/editors/arkeditor/ckeditor/ckeditor.js[HTTP/1.1 200 OK 211ms]

GEThttps://getk2.org/app/update.js?t=20200916[HTTP/2 304 Not Modified 13ms]

GEThttp://ee.thr.nu/administrator/templates/isis/images/logo.png[HTTP/1.1 304 Not Modified 19ms]

GEThttp://ee.thr.nu/plugins/editors-xtd/rokbox/assets/images/rokbox_14x14.png[HTTP/1.1 304 Not Modified 19ms]

GEThttp://ee.thr.nu/administrator/templates/isis/favicon.ico[HTTP/1.1 200 OK 0ms]

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more than a month ago
Ark Editor
# 2